Mediation & Training Services

 Whether it’s due to personality clashes, relationship breakdowns, allegations of bullying, harassment, discrimination, work-related stress, or other grievances, our independent and highly skilled professional Mediators can help your organisation resolve disputes between individuals or teams. 

We have the skills and experience to provide Mediation services whether or not litigation has begun. 

  We offer a range of options including:

(1) Five-day CMC Registered Workplace Mediation course - to equip people to conduct formal Mediations and become an Accredited Workplace Mediator. 

(Find out more)

(2) Mediation Skills Training - Two and three-day programmes covering conflict resolution theory and practical skills.

(3) Refresher training for Workplace Mediators.

 Facilitation - Working to the specific people-led objectives of each organisation, we tailor bespoke facilitation sessions that will strengthen your team’s performance by developing strategies for growth and managing change. 

 Coaching - Combining a wide range of tools we provide a confidential performance-focused Executive Coaching service 

 Our development programmes include:

• Handle Difficult Conversations training: manage difficult conversations and potentially awkward situations
• Handle accusations of bullying and harassment in the workplace
• Manage performance and conduct effective appraisals,
• Manage grievance and disciplinary processes
• Investigations Skills training - Our practical, skills-based training is designed to equip staff to conduct workplace investigations competently, to reduce the legal and reputational risks of inadequate and unfair internal investigations.

 Fostering an inclusive business culture is proven to increase innovation, engagement, and performance. 

Our consultancy service can help you with every aspect of shaping and embedding diversity, equity, and inclusion practices within your organisation. 

In addition to offering mediation services,  we can help you with:

• Setting up an in-house workplace mediation scheme
• Appointing a workplace mediator
• Outsourcing your workplace mediation
• Workplace mediation supervision